Shatam Bhattacharyya

Seasoned business consultant with 13+ years of experience driving large-scale process and enterprise transformation through strategic adoption of AI, Data, and Digital technologies. Shatam brings a strong track record of translating emerging technology paradigms—particularly Generative AI and agentic AI architectures—into tangible business value across industries. He has worked extensively across BFSI, FMCG, and manufacturing sectors, delivering transformation programs spanning supply chain, manufacturing, and IT services. His global experience includes engagements across 30+ countries, including Europe, UK, USA, Australia, Latin America, Asia, and Africa—enabling him to design solutions that are both globally scalable and contextually localized. Currently part of the AI Transformation Consulting practice at Infosys Consulting, Shatam focuses on helping enterprises reimagine business models and operating paradigms using next-generation AI capabilities. His thought leadership and client engagements center on leveraging GenAI, agentic workflows, and human-AI collaboration models to unlock exponential productivity and new revenue streams. He is recognized for his ability to bridge the gap between strategy and execution—designing AI-powered transformation blueprints while ensuring disciplined program delivery and measurable value realization. A resilient and grounded leader, he has led cross-functional teams in complex, high-stakes transformation programs. Core Expertise Enterprise Transformation and Strategy Conducting process, data, and technology maturity assessments to define AI-enabled business strategy and roadmaps Developing multi-year transformation plans and business cases aligned to value realization Advising leadership on AI governance, Responsible AI, and enterprise-wide adoption frameworks Agentic and Cognitive Operating Models Designing next-generation AI-native Target Operating Models (TOMs) integrating humans, copilots, and autonomous agents Building frameworks for human-in-the-loop and human-on-the-loop decisioning Operationalizing AI through CoEs and federated innovation models Transformation Program Leadership Designing and executing large-scale transformation blueprints Setting up and running Transformation Management Offices (TMOs) Driving end-to-end program governance, stakeholder alignment, and benefit tracking Data, Analytics and AI CoE Leadership Establishing and scaling enterprise BI, data, and AI Centers of Excellence Enabling data-driven decision-making through advanced analytics and AI platforms Embedding GenAI capabilities into enterprise analytics ecosystems Business Process Reimagination Re-engineering business processes with AI-first and automation-first approaches Embedding GenAI-powered copilots and agentic workflows into core business functions Driving productivity, cost optimization, and experience transformation Thought Leadership & Differentiation Shatam is actively engaged in shaping enterprise perspectives on emerging AI paradigms, particularly: The shift from AI-assisted enterprises to AI-driven and agentic enterprises The role of GenAI in transforming customer engagement, operations, and decision intelligence Building Responsible AI frameworks aligned with enterprise risk, ethics, and governance requirements Designing scalable AI platforms that combine LLMs, orchestration frameworks, and enterprise systems He regularly contributes to industry discussions and thought leadership on AI transformation, helping organizations navigate the transition from experimentation to scaled, value-driven AI adoption.